Frequently Asked Questions
What and where is the State policy on personal use of the Internet?
The State policy on personal use of the Internet, as well as all data communications networks owned and operated by the State, is titled the State Data Communications Network Acceptable Use Policy (PDF: 30K).
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Where and what is the State policy on personal use of State telephones?
The State policy on personal use of State telephones is available in various formats. It is available from the Office of the CIO, on page 10 of the Nebraska State Government Directory, or on line at State Long Distance Policy.
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How do I order a State Government Directory?
State agency personnel can request a copy of the Nebraska State Government Directory from their agency communications coordinator. The Directory is available from the Office of the CIO to the general public at a fee of $5 per copy. To order a directory from the Division, you can either purchase your copy on-line or remit $5 per copy with a request for the Directory to: Office of the CIO, 521 South 14th St., Suite 300, Lincoln, NE 68508. The Division also accepts Visa and MasterCard.
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How do I schedule a video conference? The State video conferencing network can be scheduled by calling 402-471-4130. Information regarding the sites and specifics related to video conferencing are available at the Office of the CIO Video web page
.
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How do I schedule a telephone conference call?
The State’s conferencing services (PDF: 9k) allows the establishment of a conference call to include up to 30 participants using the State Conference Operator. The conference operator can be reached at 402-472-3711. The Office of the CIO also offers a toll-free "meet Me Conference Bridge" which can accommodate up to 30 users. This service has been established to provide a way for State agencies to pay the long distance charges of participants in a conference call. The conference operator can be reached at 402/471-9997.
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How do I order a calling card?
Calling cards for state employees can be ordered from the Office of the CIO. Agency personnel should contact their agency communications coordinator to order a calling card for the individual. Office of the CIO has an online order form to be used when requesting a new calling card. If you have any questions, please call 402-471-4701.
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How do I order a telephone?
Agency personnel should contact their agency communications coordinator to order telephone service or to add features to their existing telephones. The communications coordinator will contact the Division either via e-mail or by telephone. Several individuals can assist with this process. lana.brox@nebraska.gov can be reached at 402-471-7890, tina.seacrest@nebraska.gov can be reached at 402-471-4702 or norma.white@nebraska.gov can be can be reached at 402-471-3562.
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How do I order a cellular telephone or pager?
Agency personnel should contact their agency communications coordinator to order cellular or paging service. The communications coordinator will contact the Office of the CIO Network Services either via e-mail or by telephone. Several individuals can assist with this process; Norma White phone 471-3562 or email norma.white@nebraska.gov, Susan Dodds phone 471-6391 or email susan.dodds@nebraska.gov
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Who do I talk to about my telecommunications billing?
Several individuals in the Office of the CIO can assist you in analyzing your agency telecommunications bill; Zale Connell, zale.connell@nebraska.gov or phone 471-4414; Randy Jones, randy.jones@nebraska.gov or phone 471-3045.
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How do I post items to Channel 2 on the Closed Circuit System?
Channel 2 is the State’s information channel on the closed circuit system. Items can be posted to this channel through the Office of the CIO. Either send an email to vicki.mcelroy@nebraska.gov or call at 402-471-2761. Items can also be faxed to the Office of the CIO at 402-471-3339.
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How do I order Closed Circuit Television?
Closed Circuit Television (CCTV channel guide) (PDF: 7k) is available in a limited number of state owned buildings. Agency personnel should contact their agency communications coordinator to order closed circuit service. The communications coordinator can contact the Office of the CIO either via e-mail or by telephone at 402-471-2761.
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How do I change my listing in the Nebraska State Government Directory?
Listings in the Nebraska State Government Directory are provided by the agency communications coordinators. Agency personnel should contact their agency communications coordinators to make the appropriate changes to their individual listings. The communications coordinators can be contacted either via email renee.bramhall@nebraska.gov or by telephone at 402-471-4701.
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My telephone doesn’t work. Who should I contact?
The Office of the CIO will be happy to work with agency personnel on issues related to repair to telephone service. Several individuals can assist in this area.lana.brox@nebraska.gov can be reached at 402-471-7890, bob.howard@nebraska.gov can be reached at 402-471-3720 or tina.seacrest@nebraska.gov can be reached at 402-471-4702.
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What do we do with our old telecommunications equipment?
The Office of the CIO maintains the official inventory of all State owned telecommunications equipment. Agencies that have declared telecommunications equipment as surplus should return it to the Office of the CIO. Questions regarding this process can be directed to norma.white@nebraska.govvia e-mail or by telephone at 402-471-3562.
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Where do I apply for a public safety radio frequency license?
The Office of the CIO is the coordinating entity for radio frequencies for Nebraska state agencies and political subdivisions.
The FCC Form 601 can be obtained from the Federal Communications Commission website. Additional information about public safety frequency coordinators, their fees and the application process can also be viewed on the Federal Communications web page.
Questions can be answered by the Division of Communications by contacting mike.jeffres@nebraska.gov via e-mail or by telephone at 402-471-3719.
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