Operations

Operations provides monitoring, troubleshooting and problem resolution for all computing platforms and networks. Operations staff members are on duty 24 hours per day, 365 days per year to assure that any problems are immediately addressed. They are responsible for assuring the integrity of computer processing, adhering to established procedures and meeting timetables established by our clients. Operations provides enterprise help desk support on weekends, holidays and overnight.

For additional information or to discuss your Operations processing requirements, please contact Roger Freese at 471-0640 or roger.freese@nebraska.gov or you may phone the Operations Supervisor at 471-0474.